Haw Creek Animal Hospital

Question 1

What does the first exam include?

Accepted Answer

Your pet’s first exam includes a comprehensive nose-to-tail physical examination, review of medical history, discussion of lifestyle and nutrition, and assessment of preventive care needs. Our veterinarian will address any concerns you have and recommend vaccinations, diagnostics, or treatments tailored to your pet’s age, species, and health status.

Question 2

Do you provide emergency or after-hours care?

Accepted Answer

We are able to see urgent and emergency cases during our regular business hours and encourage clients to call ahead when possible. For after-hours emergencies, we partner with trusted local emergency veterinary hospitals to ensure your pet receives prompt, continuous care when our clinic is closed.

Question 3

What kinds of veterinary services do you offer?

Accepted Answer

We offer a full range of veterinary services, including wellness and preventive care, vaccinations, diagnostics, surgery, dental care, and pain management. We also provide care for exotic and small companion animals, along with integrative options such as acupuncture and herbal medicine, allowing us to support pets at every life stage.

Question 4

Do you offer walk-in or same-day appointments?

Accepted Answer

We primarily operate by appointment to ensure quality, unhurried care for every patient. Same-day appointments may be available depending on schedule and medical urgency. We recommend calling ahead so our team can best accommodate your pet’s needs and guide you appropriately, especially for urgent or sick visits.

Question 5

Can I schedule an appointment with a specific vet?

Accepted Answer

Yes, clients are welcome to request appointments with a specific veterinarian whenever scheduling allows. We understand the importance of continuity of care and building strong veterinarian-client relationships. Our team will do its best to match your preferred doctor while ensuring timely care for your pet.

Question 6

What can I expect during my pet’s first visit?

Accepted Answer

During your pet’s first visit, our team will review medical history, perform a thorough physical exam, and discuss preventive care, nutrition, and behavior. We strive to create a calm, welcoming experience while answering your questions and developing a personalized care plan to support your pet’s long-term health.

Question 7

Do you offer spays?

Accepted Answer

Yes, we offer spay and neuter procedures as part of our surgical services. These procedures help prevent unwanted litters and provide important health and behavioral benefits. Prior to surgery, your pet will receive a pre-operative exam and appropriate testing to ensure the safest possible anesthetic and recovery experience.

Question 8

Where are you located?

Accepted Answer

Haw Creek Animal Hospital is conveniently located at 1007 Tunnel Road in Asheville, North Carolina. Our location allows easy access for clients throughout the Asheville area, and we are proud to serve the local community with compassionate, comprehensive veterinary care for pets of all kinds.

Question 9

Why should I schedule a wellness exam for my pet?

Accepted Answer

Wellness exams are essential for detecting health concerns early, often before symptoms become noticeable. Regular exams allow us to monitor weight, dental health, mobility, and internal health, while updating vaccinations and parasite prevention. Preventive care helps pets live longer, healthier lives and can reduce long-term medical costs.

Question 10

How often should my pet get vaccinations?

Accepted Answer

Vaccination schedules vary based on your pet’s age, lifestyle, and medical history. Puppies and kittens require a series of initial vaccines, while adult pets typically receive boosters annually or every three years. During wellness visits, we customize vaccination plans to provide effective protection without unnecessary treatments.

Question 11

What signs should I watch for that suggest diagnostic care is needed?

Accepted Answer

Signs such as changes in appetite, weight loss, vomiting, diarrhea, lethargy, limping, coughing, or behavioral changes may indicate an underlying medical issue. If your pet seems unwell or not quite themselves, diagnostic testing can help identify the cause and allow us to begin appropriate treatment promptly.

Question 12

Can diagnostic imaging detect cancer early in pets?

Accepted Answer

Diagnostic imaging, such as radiographs and ultrasound, can help identify masses, organ changes, or abnormalities that may indicate cancer. While imaging alone does not provide a definitive diagnosis, it plays an important role in early detection, staging disease, and guiding further testing or treatment recommendations.

Question 13

How long does it take for pets to recover from surgery?

Accepted Answer

Recovery time depends on the type of surgery, your pet’s age, and overall health. Many routine procedures require one to two weeks of restricted activity, while more complex surgeries may take longer. We provide detailed post-operative instructions and are always available to address concerns during recovery.

Question 14

How do I schedule a surgical consultation?

Accepted Answer

To schedule a surgical consultation, please contact our hospital directly by phone or request an appointment through our online booking system. A veterinarian will evaluate your pet, discuss recommended procedures, review risks and benefits, and answer any questions you may have before moving forward with surgery.

Question 15

Do you do dental cleanings?

Accepted Answer

Yes, we provide professional dental cleanings under anesthesia to thoroughly clean above and below the gumline. Dental care is essential for preventing periodontal disease, pain, and infection. Each dental procedure includes an oral exam and polishing, with dental radiographs recommended when appropriate.

Question 16

Can I bring my pet in for dental emergencies?

Accepted Answer

Absolutely. Dental emergencies such as broken teeth, facial swelling, bleeding, or sudden oral pain should be addressed promptly. Please call us as soon as possible so we can assess the urgency and schedule appropriate care to relieve discomfort and prevent further complications.

Question 17

Is dental care painful for pets?

Accepted Answer

Professional dental procedures are performed under anesthesia, ensuring your pet does not experience pain during treatment. We also use appropriate pain management before and after the procedure. Addressing dental disease actually improves comfort, as untreated oral issues can be a significant source of chronic pain.

Question 18

When should I schedule my puppy or kitten’s first vet visit?

Accepted Answer

We recommend scheduling your puppy or kitten’s first veterinary visit between six and eight weeks of age. Early visits allow us to begin vaccinations, discuss parasite prevention, nutrition, and behavior, and establish a strong foundation for lifelong health and preventive care.

Question 19

How often should senior pets see the veterinarian?

Accepted Answer

Senior pets benefit from veterinary visits at least twice a year. As pets age, health changes can occur more quickly, and more frequent exams help detect issues early. Regular senior visits often include wellness exams, bloodwork, and discussions about mobility, comfort, and quality of life.

Question 20

How can you help manage arthritis and joint pain?

Accepted Answer

We manage arthritis and joint pain through a multimodal approach, including weight management, pain medications, joint supplements, therapeutic diets, and integrative options such as acupuncture. Our goal is to improve mobility, comfort, and quality of life while tailoring treatment plans to each pet’s individual needs.

Question 21

Do you serve pets in Swannanoa, Black Mountain, Fairview, and Candler?

Accepted Answer

We manage arthritis and joint pain through a multimodal approach, including weight management, pain medications, joint supplements, therapeutic diets, and integrative options such as acupuncture. Our goal is to improve mobility, comfort, and quality of life while tailoring treatment plans to each pet’s individual needs.

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